Client Testimonials

Upon completion of a matter, Rowlands send a Client Satisfaction Survey to the client for them to rate the service they have been provided and to leave comments or suggestions.

Below is a selection of comments written on recent Client Satisfaction Surveys that were returned to us:

"As an international client, we found it difficult to locate a solicitor to suit our requirements, as by being located outside Manchester we could not communicate face-to-face throughout our transaction.

Our original solicitor did not take this into consideration and we almost lost the deal.

We turned to Rowlands in our hour of need and they proved to be exceptional. All deadlines were met, communication was prompt and regular with up to date information provided by e-mail and all documentation delivered in good time via courier. We are very happy with the service we received and will definitely instruct Rowlands again for our next transaction.

Thank you Rowlands, for your outstanding work!"
Joanna & Steve from Dubai, UAE.



"As in other dealings i have had with Rowlands staff, Once again i was very satisfied.

I would like to add that i thought Christine Holdsworth did a good job for me in the face of the non co-operation from an opposing firm of solicitors. And i thank her for this."
Mr I Sherran 2008

"Sarah Vinton was brilliant.

Thank you."
Mrs A Christie 2008

"I was extremely impressed by the high level of consideration shown by Gino Sonczak and the way he made everything so simple for me.

I would have no hesitation in recommending him to anyone"
Mr Paul Victor Horton 2008

"Natalie Croston is excellent at her job and very professional.

Always very polite and a pleasure to deal with."
Mrs Dawn mcDermott 2008

"I was always kept in touch with either by phone or letter at all times.

I cannot fault Sheila Costello.
i found her helpfull at all times, And i would certainly recommend her."
Mrs Jill minto 2008 

"I found the complete quality of the service by Amanda Rowlands First class."
Robert adlam 2008

Mr Grundy was brilliant. he always made sure that i knew where i stood and how my case was progressing.

I am extremely satisfied with the service he provided."
Miss Amy hill 2008

"My case was dealt with very quicly and efficiently.

Anne Flynn kept me informed throughout, And offerred advice when i was worried about problems that arose.

Thank you so much for your help, I would definitley use your service again and recommend you."
Pamela Ashby 2008

"I thought the level of service was excellent, Mr Andrews made me feel at ease and comfortable at all times.

Thank you very much"
Mr S Springthorpe 2008


"Very professional, And above all approachable.

many thanks to latham Parry and his team for their brilliant work."
Mr G Gilligan 2008 


"Dear Carlyn,

Thank you for the information, I found it very useful.

Although it does not have a great deal of relevance, currently, to the two limited companies I control.

Your excellent presentation has changed my future plans for the companies.

 I am sure that I will seek your advice once I have reviewed my plans.

Thank you again."

Alan Locke 2008
Aycen


"Dear Carl,
Just a quick note to thank you for and acknowledge, safe receipt of your cheque regarding the above [a conveyancing matter].

More importantly, to record my sincere appreciation of the professional but friendly and informative way in which you have handled this matter.

Again, thank you very much and my best wishes for the future.
Mr Burton, June 2008

"At difficult times Mr. Chapman was a calming and reassuring influence.
The service from Rowlands staff from beginning to end was excellent as with previous dealings over many years. We would recommend Rowlands without any hesitation"
Mr & Mrs Williams, 2008

"In 18 years the family have used your services and found your company very satisfactory and in the manner most friendly.

Carl Chapman's service is recommended."
Mr Gorton, 2008

"You can't improve on excellence... Many thanks to all at Rowlands"
Mrs Hutchinson, 2008